She became frustrated that the receptionist asked her to fill out a form vn though she had already filled out a similar form. The receptionist kindly replied that the office had installed a new system and a new form was necessary. They went through the conversation multiple times.
I finished registering and found a seat. The grandmother and grandson sat down not too far from me. She got a phone call and became quite agitated. It was apparent she was talking to the boy's mother and seemed relieved that she would be able to "drop Wyatt off if you're home now." From the grandmother's part of the conversation it was obvious the mother did not want Wyatt to come home to which the grandmother replied rather loudly "you are not the only one who is stressed. I had to miss my heart rehab this morning.
The phone rang shortly thereafter and the grandmother explained that she is schedule for heart rehab 3 days a week, but she had to cancel because no one was available to watch Wyatt. The conversation continued in a rather heated manner.
When the nurse came out and called Wyatt, the grandmother was busy on the phone with the uncompleted form on her lap. She did not hear the nurse. Wyatt stood up and told his grandmother they needed to go.
It was sad.
I don't know the situation, but I felt sorry for a mother that appeared to need some down time and seemed to have other things going on.
I felt sorry for a grandmother who had raised her own children and seemed to have a lot of responsibility of taking care of the next generation and that she was tired.
Mostly I felt sorry for Wyatt that the main adults in his life didn't want to be with him and take care of him.